BillBusted paid tiers

Three levels. One job: don't pay a wrong medical bill.

Every paid tier is built from your actual documents — bill, EOB, good-faith estimate, call notes — and checked for possible No Surprises Act signals, state insurance complaint routes to verify, and common billing-error patterns. Pick the depth your situation needs.

Resolution Pack — $29 Start with free scan
  • Generated from your actual bill — not a generic template
  • Plain-English explanations, ready-to-send letters
  • Delivered in-app and emailed to you
Generated from your actual documents Delivered in-app + emailed 50-state complaint routing One-time payment, no subscription

Paid tiers

Pick the depth your bill needs.

All three paid tiers are generated from your actual upload — bill, EOB, GFE, notes — and tailored to your plan type and state.

Compare tiers

Free should diagnose. Paid should resolve.

Feature
Free
$29 Resolution
$49 Full Audit
$149 Done-For-You
Top 3 flagged concerns
Yes
Yes (matrix)
Yes (matrix)
Yes (matrix)
Provider + insurer scripts
—
Yes
Yes
Yes
Formal dispute + escalation letters
—
Yes
Yes
Yes
CPT / Medicare-reference benchmark check
—
—
Yes
Yes
Charity care eligibility check
—
—
Yes
Yes
BillBusted handles submission
—
—
—
Yes
Weekly status updates
—
—
—
Yes

When paid makes sense

Three signals it's worth upgrading.

1. Bill and EOB don't agree. The hospital is asking for more than your insurer says you owe. The Resolution Pack drafts the exact language to reconcile the difference.

2. Surprise out-of-network charge. ER, anesthesia, radiologist, or pathologist that wasn't your choice. The No Surprises Act probably protects you — Full Audit identifies which sections of the law apply.

3. Hospital bill above $1,000. Full Audit's benchmark section helps you compare visible codes against reference ranges and hospital price-transparency documents before you decide what to pay.

FAQ

Common questions about the paid tiers.

How does the BillBusted AI generate medical bill dispute letters?

The BillBusted AI generates medical bill dispute letters by reading your uploaded bill, EOB, and case context, then drafting a letter that cites the specific issue, the relevant patient-rights rule (No Surprises Act, 501(r), state balance-billing law, ERISA, or GFE $400 rule), and the request for correction. Roughly 73.7% of patients who actually dispute a medical bill receive a correction (JAMA Health Forum, 2024). The letter is generated for your specific facts, not a generic template.

What happens after I pay for the Resolution Pack, Full Audit, or Done-For-You?

After you pay for the Resolution Pack ($29), Full Audit ($49), or Done-For-You ($149), BillBusted generates your full case file within minutes: prioritized issues, phone scripts, dispute letters, evidence checklist, and follow-up timeline. About 73.7% of patients who actually dispute a medical bill receive a correction (JAMA Health Forum, 2024). For Done-For-You, the dispute is submitted on your behalf and automated 14, 30, 60, and 90-day follow-ups run from there.

Can I upgrade my BillBusted Resolution Pack to a Full Audit or Done-For-You?

You can upgrade your BillBusted Resolution Pack to the Full Audit ($49) or Done-For-You ($149) at any time — email support and you pay only the price difference. Up to 49% of medical bills contain at least one error (CFPB, 2023), and bigger or messier bills often benefit from the deeper deterministic CPT benchmark check and concierge submission. The original case file carries over so nothing is re-keyed.

Is there a refund policy on the BillBusted paid tiers?

Yes — BillBusted has a refund policy on every paid tier: if the case file does not meaningfully apply to your medical bill, email support within 14 days and we refund. Up to 49% of medical bills contain at least one error (CFPB, 2023), but not every bill has one, and we would rather refund than have you pay for output you cannot use. Refunds process to the original payment method within 5-10 business days.

Does BillBusted guarantee a reduction on my medical bill?

BillBusted does not guarantee a reduction on your medical bill — we are informational support, not legal, medical, or insurance advice. What we can say is that 73.7% of patients who actually dispute a medical bill receive a correction (JAMA Health Forum, 2024). The Resolution Pack, Full Audit, and Done-For-You tiers exist to make sure your dispute is well-organized, properly worded, and aimed at the right authority for your facts.

What if I just need help requesting an itemized medical bill first?

If you just need help requesting an itemized medical bill, use the free BillBusted itemized bill request generator — no paid tier required. It drafts the letter language that asks for a CPT-level statement and freezes collections during review. Up to 49% of medical bills contain at least one error (CFPB, 2023), and most of those errors only become visible at the line-item level, so requesting the itemized bill is almost always the right first move.

Most patients start with the Resolution Pack.

If your bill needs benchmarks or you don't want to fight it yourself, upgrade at the builder.

Build Resolution Pack Start with free scan