Office & outpatient evaluation

99211 — Established patient nurse visit (5 min)

Lowest-level office visit code, used for nurse-only encounters like a quick injection or BP check.

  • Typical setting: Doctor's office
  • National avg charge (illustrative): Insurance allowed $20-$40; cash $40-$90.
  • Most-disputed reason: Billed when the patient never saw clinical staff (admin-only encounter).

What it means

What 99211 actually means

CPT 99211 is the lowest-level office visit code, intended for established-patient encounters that don't require a physician's presence. Common uses: quick blood pressure check, weight monitoring, or a routine injection.

Common errors with this code

What goes wrong on real bills.

Most bills that look correct still contain at least one of these issues. Up to 49% of medical bills contain errors (CFPB).

If you see 99211 on your bill

Three steps before paying.

1. Get the itemized bill. If your statement only shows a summary, request the CPT-level itemized bill before paying. Generate the request language →

2. Cross-check against the EOB. Compare what your insurer's Explanation of Benefits says you owe versus what the hospital is asking. They disagree more often than people think. Read the bill-vs-EOB guide →

3. Run a free Bill Scan. Upload the bill (and EOB if you have it) and BillBusted will flag the most likely issues with this specific code in your specific state. Run free scan →

Related codes

Other codes in this category.

People who land on 99211 often also see these adjacent codes on the same bill.

Related BillBusted guides

Plain-English reads if you see 99211 on a bill.

99211 FAQ

Plain-English answers.

Should I be charged 99211 for picking up a prescription?

No. 99211 requires a clinical encounter — the nurse must check vitals, give an injection, or provide some clinical service. A pure record pickup or paperwork visit is not billable as 99211.

Don't pay 99211 blindly.

The free scan tells you in under 60 seconds whether this charge looks reasonable for your situation.